My History
Experience
E-commerce store manager
2016 – Present
Strasbourg, France
The primary responsibility is for the delivery of revenue and performance of targets via Amazon and other 3rd party platforms. Main responsibility is forecast accurat supply demand, meeting Amazon supply requirements (in partnership with supply chain) and KPI optimization (traffic, conversion, basket, retention, profitability). Having a deep understanding of Amazon’s business model and organization, to fulfill the key needs and opportunities of Amazon for the company, as well as product strategies into
wins.
Key Tasks:
Deliver on sales targets. Control all communications related Amazon activity and lead daily operations of the Amazon business to maintain profitability, sales growth and customer satisfaction. Develop and maintain product pages and sales forecast, manage the customer service relationship and monitor seller
rating. Understand the key needs of Amazon in relation to the business goals. Plan, and manage the execution of Amazon sponsored products campaigns and Amazon promotions. Identify promotional opportunities and develop promotional calendars.
Senior Project Manager
American Cultural Association Language School Levent
2014 – 2016
Istanbul, Istanbul, Turkey
Head of product development, Curriculum creation, learning activity planning, monitoring of programs success rates, determined and applied appropriate modifications and adaptations to programs, identification of appropriate subject learning resources. Product research & design. Data collection: Moderated qualitative observation sessions and one-on-one usability sessions. Created and implemented quantitative surveys. Data analysis; extracted insights about user’s behavior. Translated data insights into actionable recommendations for product team. Presented user experience reports. Crafted personas, created user journey maps, disseminate information across project related teams. Applied user centric methodologies, performed remote research & usability testing. Performed qualitative, evaluative and generative research. Established costs and budgets estimation in relation to project scope.Head of product development, Curriculum creation, learning activity planning, monitoring of programs success rates, determined and applied appropriate modifications and adaptations to programs, identification of appropriate subject learning resources. Product research & design. Data collection: Moderated qualitative observation sessions and one-on-one usability sessions. Created and implemented quantitative surveys. Data analysis; extracted insights about user’s behavior. Translated data insights into actionable recommendations for product team. Presented user experience reports. Crafted personas, created user journey maps, disseminate information across project related teams. Applied user centric methodologies, performed remote research & usability testing. Performed qualitative, evaluative and generative research. Established costs and budgets estimation in relation to project scope.
Skills: Purchasing Negotiation · Supplier Negotiation
Senior Operations Manager
Grin confection
2012 – 2014
Montreal, Canada Area
FMCG Market infiltration project for the
confectionary sector. I was responsible for and participated in, performing financial analysis to influence procurement decisions and manage purchasing budgets. Lead teams to achieve targets and KPI’s while
developing new supply chains and vendor relationships. Prepared demand forecasts and created product and replenishment plans to meet distribution targets. Controlled inventory levels and worked with plant
manufacturing operations and logistics teams, suppliers, and demand planning departments. Reviewed delivery orders and evaluated availability, lead times, and manufacturing process needs.
Plant Operation Clerk
Canada Post / Postes Canada
2007 – 2012
Montreal, Canada
The primary responsibilities.
Perform all mail handling duties related to the receipt, dispatch and delivery of mail. Operate a postal tracing service. Maintain the security of mail and of post office premises as well as the security of cash, postal valuables and sensitive equipment. Prepare and distribute bills of lading for international and domestic mail dispatched by road, rail, sea and air. Operate a postal financial counter in accordance with Canada Post regulations and directives. Conduct financial accounting and audit duties at military post offices. Type routine correspondence, forms and documents. Operate office equipment including calculators, photocopiers, computers and postage meters
Head of Operations
Snow Leopard Farms
1994 – 2006
Vancouver, Canada
Plan, organize, direct, control, and
coordinate activities of workers engaged in propagating, cultivating,
and harvesting horticultural specialties, Bell Peppers.
Snow Leopard Farms.
Snow leopard farms is a bell pepper farm on the west
coast of Canada. Just a beautiful place. Some would say the best in the world
but that would depend on the parameters. As an introduction to the professional world this
was a great place to work. I started as a floor manager, organizing seasonal
staff and daily operations and progressed to head of operations.
This is really where I cut my teeth as an operation professional.
Farm operations are really a many hats type of environment and it really was at
Snow leopard. The business model was selling to wholesalers who resold to distributors
and retailers in the Lower mainland of Vancouver.
My main tasks were
–
Manage greenhouse operations which grew Bell Pepper plants for sale to wholesalers.
o Manage agricultural operations
– Tour work areas to observe work being done, to
inspect crops, and to evaluate plant and soil conditions.
o Monitor facilities or operational systems.
– Assigned work schedules and duties to greenhouse staff, and supervised their work.
o Supervised employees.
o Prepared staff schedules or work assignments.
–
Determined plant growing conditions, such as greenhouses,
hydroponics, natural settings, and set planting and care schedules.
o Managed agricultural operations.
–
Applied pesticides and fertilizers to plants.
o Performed manual agricultural, aquacultural, or horticultural tasks.
– Hired employees, and trained them in gardening
techniques.
o Conducted employee training programs.
o Hired personnel.
– Selected and purchased seedlings, plant nutrients, disease control chemicals, and
garden care equipment.
o Purchased materials, equipment, or other resources.
– Determined types and quantities of horticultural plants to be grown, based on
budgets, projected sales volumes, or executive directives.
o Analyzed data to inform operational decisions or activities.
o Estimated cost or material requirements.
– Positioned and regulated plant irrigation systems,
and programmed environmental and
irrigation control computers.
– Explained and enforce safety regulations and policies.
o Communicate organizational policies and procedures.
– Inspected facilities and equipment for signs of
disrepair, and perform necessary maintenance work.
o
Inspect condition or
functioning of facilities or equipment.
o Perform manual service or maintenance tasks.
– Coordinated clerical, record-keeping, inventory,
requisitioning, and marketing activities.
o
Direct administrative or
support services.
o Direct organizational operations, projects, or
services.
– Prepared soil for planting, and plant or transplant
cuttings.
o
Perform manual
agricultural, aquacultural, or horticultural tasks.
– Conferred with horticultural personnel to plan
facility renovations or additions.
o Confer with organizational members to accomplish
work activities.
– Cut and pruned plants.
o Perform manual agricultural, aquacultural, or
horticultural tasks.
– Provided information to customers on the care of
trees, shrubs, flowers, plants, and lawns.
o Advise customers on technical or procedural issues.
– Constructed structures and accessories such as
greenhouses and benches.
– Negotiated contracts such as those for land leases
or tree purchases.
o
Negotiate sales or lease
agreements for products or services.
– Grafted plants.
Talk?
Always open to talk about business, new projects, creative opportunities.